FREQUENTLY ASKED QUESTIONS
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PURCHASING ARTWORK Q. How can I purchase a painting?
Q. How can I make a payment with a credit card? A. For the painting you wish to buy, I will turn on a PayPal feature on the page where the painting is displayed. By clicking on the "Buy this painting" button, you will be transferred to a secure PayPal site, where you can enter your credit card information. A receipt (which you can print) will be generated by PayPal.
Q. Can I pay with check? A. Yes. In that case, please send me an email with your intention to buy the painting. I will send you a receipt with the painting.
Q. What are shipping charges? A. Shipping costs will be $30 for smaller paintings (both sides less than 24 inches); $50 for medium size paintings (less than 30 x 40 inches); and $90 for larger works (for instance 36x48 inches) within the US and Canada. This cost will be added to the price during check-out.
Q. What are the shipping estimates for international rates? A. Customers outside the US or Canada, please send me an email at IstanbulGallery@gmail.com, so we can work out the details of transaction and shipping. Shipping costs for an average size painting to Europe will cost around $150, to East Asia and Australia $250 (via Fedex). If you wish, I could unwrap the painting from the frame and ship it to you in a tube. This will be cheaper, however, you will need to get it restretched in a local gallery.
Q. Who am I buying the paintings from?
REPRODUCTIONS & COMMISSIONS
Q. I liked one of the paintings that are already sold, and it looks like there is no reproduction. What can I do?
Q. Can you paint something specific to my taste?
DISPLAY & PRESERVATION
Q. What is the best way to preserve paintings?
Q. Do the paintings need framing?
MISCELLANEOUS
Q. I am a painter. How can I submit my work to Istanbul Gallery?
Q. We are a charity in need of artwork. A. Please send an email to discuss your specific request.
Q. I have more questions that are not addressed here.
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Contact: istanbulgallery@gmail.com |